Payment We use a secured payment SSL (Secure Socket Layer)
We accept Credit Card: Visa: Master Card: Debit Card
Your order is delivered once we receive payment into our account.
The cost of delivery is the customers, including an extra charge for Rural Delivery.
If the incorrect courier charge has been selected and it does not cover the cost to deliver to your address the extra amount required will need to be paid before delivery.
We use a reliable courier service. Now Couriers is our prefered courier.
Goods are delivered within 1-3 working days North Island 2-4 working days South Island
Return & Refund Policy
Thanks for shopping at our site. If you are not entirely satisfied with your purchase, we're here to help. You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Return Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Cancellation: Any order cancelled after the item has been dispatched will have the cost of the courier to your address and courier freight forward charges deducted from your refund.
We have the right to refuse full refund for large polar fleece orders which may have been specifically made to fill an order, then cancelled.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Authority to Leave
If you have given permission for "Authority to leave" please be aware this will indemnify NOW Couriers from any responsibility should the item be delivered damage or if it goes missing
We do not pass on your information.